Welcome to Camelia Wear Ltd. These Terms of Service (“Terms”) govern your use of our website, cameliawear.net, and any purchases made through our online store.
By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our website or placing an order.
1. About Us
The website is operated by:
Camelia Wear Ltd 17 Glenrosa Street Belfast United Kingdom BT15 2JB
In these Terms, “we”, “us”, and “our” refer to Camelia Wear Ltd.
“You” and “your” refer to any person accessing our website or purchasing products from us.
2. Use of Our Website
You may use our website for lawful purposes only.
You agree not to:
Use the website for any unlawful or fraudulent purpose
Attempt to gain unauthorised access to our website or systems
Interfere with the operation or security of the website
Copy, reproduce, or commercially exploit website content without our permission
Provide false, inaccurate, or misleading information when placing an order
We reserve the right to restrict or terminate access to our website where we reasonably believe that these Terms have been violated.
3. Products and Product Information
We sell women’s fashion accessories and related products through our online store.
We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information displayed on our website are accurate and up to date.
However, colours and appearance may vary depending on your device or screen settings, and minor differences may occur between product photographs and the actual product.
We reserve the right to correct errors, update product information, or change product availability at any time.
4. Product Availability
All products are subject to availability.
If a product becomes unavailable after you have placed an order, we will contact you where reasonably possible and may offer an alternative solution or provide a refund for the unavailable product.
We reserve the right to limit quantities purchased where reasonably necessary.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation acknowledging receipt of your order.
An order is not necessarily accepted simply because you have received an order confirmation. We reserve the right to decline or cancel an order in appropriate circumstances, including where:
A product is unavailable
There is an error in the product description or price
We suspect fraudulent or unauthorised activity
We are unable to process or fulfil the order
We are required to do so by law
If we cancel an order after payment has been taken, we will arrange an appropriate refund.
6. Prices and Payment
All prices displayed on our website are shown in the applicable currency stated at checkout.
We make reasonable efforts to ensure that prices are accurate. If a pricing error is identified, we may contact you before fulfilling the order.
Payment must be successfully authorised before an order can be processed.
Payments may be processed through third-party payment service providers. Your payment may also be subject to the terms and privacy policies of the relevant payment provider.
We do not intend to store complete payment card details on our own systems.
7. Delivery
We aim to process and dispatch orders within the delivery timeframe stated on our website.
Delivery times may vary depending on the destination, delivery service, product availability, and circumstances outside our reasonable control.
Once an order has been dispatched, tracking information may be provided where available.
For further information, please refer to our Shipping & Delivery Policy.
8. Returns and Refunds
We want customers to be satisfied with their purchases.
Where applicable, customers may have rights to cancel an order, return products, or receive a refund under applicable consumer protection law.
Additional information about eligibility, return procedures, refunds, and applicable conditions is provided in our Returns & Refunds Policy.
Nothing in these Terms is intended to exclude or restrict any statutory consumer rights that cannot legally be excluded or restricted.
9. Damaged, Faulty, or Incorrect Items
If you receive an item that is damaged, faulty, or materially different from the product ordered, please contact us as soon as reasonably possible.
Please provide your order details and, where appropriate, photographs or other information that may help us assess the issue.
We will review the matter and provide an appropriate solution in accordance with applicable consumer protection law and our Returns & Refunds Policy.
10. Intellectual Property
Unless otherwise stated, all content on our website, including text, photographs, graphics, logos, designs, product descriptions, and other materials, is owned by or licensed to Camelia Wear Ltd.
You may access and use website content for personal, non-commercial purposes.
You must not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without our prior written permission.
11. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend or restrict access to the website for maintenance, security, updates, technical issues, or other reasonable purposes.
12. Third-Party Services and Links
Our website may use or provide links to third-party services, websites, payment providers, delivery services, or other external resources.
Third-party services are subject to their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party websites or services that are outside our control.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Subject to applicable law, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms affects your statutory consumer rights.
14. Events Outside Our Control
We will not be responsible for delays or failures to perform our obligations where the delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, interruption of transportation, telecommunications failures, cyber incidents, government action, industrial disputes, or other events that could not reasonably have been prevented.
Where such an event occurs, we will take reasonable steps to minimise its impact and resume normal service as soon as reasonably possible.
15. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy before using our website or placing an order.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, products, services, business practices, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
The Terms applicable to an order will generally be the version in effect at the time the order was placed, unless a change is required by law.
17. Governing Law
These Terms are governed by the laws applicable in the United Kingdom.
Where you are a consumer, you may also have mandatory consumer protection rights under the laws of the country in which you live. Nothing in these Terms is intended to remove or restrict rights that cannot legally be excluded.
18. Contact Us
If you have any questions about these Terms, your order, or our services, please contact us:
Camelia Wear Ltd 17 Glenrosa Street Belfast United Kingdom BT15 2JB
